The 2018/19 School Year Updates!
Installation of over 175+ new Wireless Access Points
Installation of new fiber optic network distribution
Complete re-cabling of two dormitory buildings
Increase Internet bandwidth by 300%
Introduction of key network infrastructure and security enhancements
Continuation of "OneLogin" single-sign-on system for easy of management and access to AC resources for all users
Introducing a Help Desk Coordinator to assist with general questions, and customer service interface to students, staff, and faculty.
Expand Help Desk hours 8am-8pm.
Computer Lab Location and Building
The 2018/19 school year is the second year of the student run Help Desk for general technology questions, concerns, and quick fixes.
Location: The Help Desk is located within the Shipman Library
The Help Desk is open
Monday - Friday: 8:00am - 8:00pm
Contacting the Help Desk
In addition to walk-ins during the hours open, you can also contact the following ways:
- Phone: (517) 264-3858 (x3858 On Campus)
- Email: HelpDesk@Adrian.edu
- Web: http://HelpDesk.Adrian.edu/
OneLogin - Single-Sign-On Service
The ITS Department is pleased offer a new service to campus this year, OneLogin Single-Sign-On (SSO). Here you will find a single stop portal for shortcuts to many of the various applications, and web locations we all use daily. Check back often as we are adding new applications and web links weekly!
The OneLogin Portal can be accesed at http://AdrianCollege.OneLogin.com/
Breakdown of the New Network Changes:
AC_Student: This is the primary network for campus-wide Wi-Fi access for students. The login is secured, and accessible by entering your AC Computer username (First part of your email address. Mine is "jblackburn". Do NOT enter the @). The password is your computer / email password. If you cannot remember your password, or have misplaced the credentials, we'd be happy to assist you in the ITS offices. Contact the Helpdesk for help accessing this network.Locations: Campus WideDevice Types: Computers, Laptops, ChromeBooks, Tablets, iPads, iPhones, Android Smart PhonesAudience: Students ONLY!
AC_Guest: This network is designed for Non-Adrian College people to gain access to the Internet. If you have a guest join you on campus, your parents come for a visit, or any other off-campus user may use this network. Accessed is gained by submitting a short device registration form and accepting the network usage policy. Access is granted for up to 12 hours (or if the person disconnects from the network). Students should NOT be using this network! It has limited availability and is not designed for wide-spread usage. See "AC_Student" above!Locations: Campus WideDevice Types: Computers, Laptops, ChromeBooks, Tablets, iPads, iPhones, Android Smart Phones Audience: Guests, and other Non-Adrian College personnel
AC_Media: This is the new network that is designed specifically for the residential areas where Smart TV's, gaming consoles, and similar other Internet-capable devices exist. If you have a media capable device and wish to have access to the Internet, you need to submit a . These requests come to the ITS Helpdesk and we will be approving and registering these devices into our system, and providing you with a special key (password) that only works with YOUR device. If you have multiple devices, you may submit multiple requests, but each code is unique and can only be used once! Please follow the link above to submit any device registration requests you may have, and we will work through them as quickly as possible. You will be emailed directly by the Helpdesk with your specific code(s).Locations: Residential Buildings OnlyDevice Types: Apple TV, ChromeCast, Fire Stick, Nintendo Switch, Nintendo Wii, PlayStation, Roku, Smart TV, XBox, Other gaming consoles, or Internet capable streaming media devices.Audience: Any person residing in an Adrian College residence on campus (Some theme houses off campus have their own dedicated Internet separate from campus)
In addition to the main networks you will interact with above, you main encounter a few others across campus. Briefly, here is an overview of their intended purpose:
AC_Staff: Exclusive access for Adrian College staff and employees only!
AC_Conferences: Exclusive access for the Department of Conferences and the guests that rent our facilities through their office.